FAQs2018-10-15T02:19:42+00:00

Frequently Asked Questions

All Plans Have A 30-Day Trial. No Credit Cards Required.

A Few Common Questions We Hear…

Absolutely! Our Free plan is great for any freelancer looking for basic time tracking. If you have a staff of 3 users or less this will be a great option for you and your team.

Absolutely. We never share your employees’ information with anyone. Ever.

Yes we have both an Android and an iOS app that our customers love and use daily. Did you know they support GPS based Clock Ins and Clock outs?

We do not cut any checks regarding payroll. However, we are a full-service Time Clock company that will allow you to run your payroll reports and send them to your processing company.
We offer live chat, phone, and email support.
When employees clock in/out, the device will capture a picture of the employee. This lets managers make sure colleagues are not using the “buddy” system to clock in/out for each other.

Yes We Do! Your Time Clock Wizard account will seamlessly sync all of your timesheet and payroll data directly to and from your Intuit QuickBooks Online Account, with the click of a button!

Yes! We currently offer a few options for employees to clock in/out at. You can setup a central computer or mobile device such as an iPad, for employees to clock in/out at. You can even use our desktop app that allows employee’s “quick clock-in” with a 4-digit pin.
No contract or obligation is required when signing up with TimeClockWizard. If you’re not going to be using your account, simply call us and close it. You can re-open it whenever your business starts up again.

We sure do! Check out our pricing page for all our plans and what features are included. You’ll be surprised with what you can get for such a small monthly fee.

We will always have a free version available to all our clients with 3 or less users.

Yes! You can access Time Clock Wizard from any device with internet access. That includes mobile devices, computers, laptops, iPads, and tablets.

No, we do not calculate your state’s payroll taxes.

We offer both! Once you register for your free account, you will have access to all of our video tutorials, which are conveniently displayed on the corresponding pages inside your dashboard. In addition to video tutorials, you can schedule a free call with one of our account specialists, who can help you set up your account, and answer any questions you may have.

We sure will! Please contact us to get the process started.
Our Free plan offers up to 3 users. However, you can have access to all of our Professional features with unlimited users for a small monthly fee.
Yes! Our system has the ability to set up multiples Time zones.

Note: All employees must be clocked out to change the timezone

To set up this option please go to business settings> company profile> scroll down where it says: Do all your employees work in the same time zone?(select”no”)> scroll down and save.

To select the time zone for the employees, please go to The employee tab> select the employee> employee profile>scroll down Where it says: Time Zone(select the time zone)> save.

Absolutely! Our mobile app includes push notifications that you can set for many events. It’s a free download and is available for Android and iOS devices.

What our clients say about Time Clock Wizard

I like how easy it is to set up the fields and functions. I also like how you can track expenses associated with certain functions. It is a powerful tool with very little cost. I use it for myself in tracking my own time, but I could see how useful it would be to use with employees too. Time Clock Wizard is the best.
Roger Michelides
Roger Michelides
05:43 02 Jul 18
I truly enjoy this software. This has made my life easier. Now I am totally tension free of making the records on your own of every single employee. Plus it has also solved the problem during the payroll process. Quick to get Started and Easy to Customize. Very simple process to Add employees and super easy for them to use. Great reporting features.
Jessica Hodges
Jessica Hodges
06:39 11 May 18
Great services!! It allows my crew to clock in and out easily, providing all the relevant details. Easily customize the permissions and settings. Great customer service and on the whole great team!! 5 stars to Time Clock Wizard!!
Isabella Johnson
Isabella Johnson
11:34 05 Jul 18
It gives me the ability to see how much time is being spent on each job. This time tracking makes my life so much easier for follow up and invoicing to my clients. Totally loved the software.
Cynthia Williamson
Cynthia Williamson
13:43 03 Jul 18
Great customer service, every time I call I get to speak to a real person who provides great customer service with very helpful answers. The Time Clock Wizard is easy to use having the ability to have sub-accounts to track more than just a job part of the job. Love the integration with QB
Eric Fisher
Eric Fisher
06:33 16 Jun 18
HAPPY with Time Clock Wizard! Great way to keep questionable costs down, and work detail tracking has improved. Very pleased not reading messy old handwritten sheets. Lots of ways to customize to individual needs of the customer, the employee, and the employer.
Kaylee Baker
Kaylee Baker
08:00 11 Jul 18
Time Clock Wizard has created an efficient and accurate process flow to track all of our projects, maintain visibility to project status with our contractors, and stay current on billable time for invoicing purposes. This is a tool that we desperately needed. The Customer Experience was with us every step of the way to answer our questions and resolve any challenges. Their Customer Service team is hands down the best that I have ever worked with!! Very happy!!
Allison Robinson
Allison Robinson
10:56 24 Jul 18
Time Clock Wizard works great!! Instead of having to manually input data, as we had in the past, I can track, schedule, review, and even pay my employees with just a push of a few buttons. When you are running a busy office, every little thing helps! I also appreciate the reporting tools and the ease of reading.
Alex Alvarez
Alex Alvarez
07:05 26 Jul 18
I have been using this app for a year and I absolutely love it for keeping track of my hours effortlessly. Easy to use interface force me to give 5 stars rating.
Tasha Hinds
Tasha Hinds
14:38 21 Aug 18
I am so glad that I found Time Clock Wizard, it has been a wonderful tool for our company. I am very impressed with the customer service. They are always very helpful and friendly.
Bessie Wagner
Bessie Wagner
13:32 22 Aug 18
It's simple to learn and intuitive. With little training, I've been able to track my hours and jobs easily. I also spend very little time in it, which reflects it's easy-to-use layouts. 5 stars from my side definitely.
David Brass
David Brass
08:18 23 Aug 18
This is an excellent time tracking solution!! Time Clock Wizard is one of the best hand-down tool available to measure the time, productions, and billable items in an easy to use system. This is one of the most customizable, easy to use, and smart solutions I have ever used!!
Evelyn Fitch
Evelyn Fitch
12:22 24 Aug 18
A lot of features and compatibility with different platforms, like Mobile devices. Easy to use once you find your way around. Support is great and it helps that they sent me some tater tots.
Melvin Russell
Melvin Russell
08:46 25 Aug 18
Great for tracking hours for project reports!! It offers a punch in/out for employees. It is very easy to add time manually and the reports prepared are easy to understand. I am happy using Time Clock Wizard!! Highly recommend it.
Janet M. Olson
Janet M. Olson
11:13 29 Aug 18
This software give me chills. I am able to keep an eye on my employees while they are on the clock to ensure that they are doing what they need to be doing or not. Also I am able to assign them work in real time.
Irma Landry
Irma Landry
10:55 31 Aug 18
I just loved the amazing and incredible features of Time Clock Wizard which is much better than the software I have been using till now. It is quite suitable to calculate employee's payroll as well. Want to give them five stars.
Bella Coleman
Bella Coleman
05:22 07 Sep 18
As soon as I started my company, worried a lot about proper execution of work. The app helps a lot to count easily the worked hours of all the employee at the same time keep all the data stored automatically. Seriously, I rate them five stars.
Rawley Niven
Rawley Niven
05:49 08 Sep 18
"Time Clock Wizard has everything I need functionally, plus the bonus of really helpful folks on the customer experience line. Their expertise goes beyond the Time Clock Wizard program. So far, the program has been perfectly meeting my needs. Completely satisfied!!"
Gloria B. Bolton
Gloria B. Bolton
09:21 08 Sep 18
"I love Time Clock Wizard! Their service department has impressed me the few times whenever I've needed to contact them -- they even incorporated a change in the interface that I had submitted and has also sent a thank you note. Time Clock Wizard is an integral part of my service business. I am really very happy using these services!!"
Rickey Morales
Rickey Morales
10:51 11 Sep 18
"I do Landscaping!! Time Clock Wizard has made me a better business owner. I can easily see how many hours into a job we are. I can easily check my teams hours and make corrections. It's nice being able to communicate to my Crew Leaders through the scheduling add-on. They like being able to have a clear sense of what the day looks like before arriving at work."
Jason Warner
Jason Warner
10:16 12 Sep 18
We have recently started using Time Clock Wizard. Our employees come into the shop in the morning but sometimes go straight home from the job site. Time Clock Wizard allows our employees to clock out right from the phone. Also, it keeps them accountable on where they are when they do clock in & out.
Madeline A. Mattox
Madeline A. Mattox
07:20 14 Sep 18
Customer rep worked with me extensively over a 2 day period to help resolve a somewhat complicated syncing issue. She was amazingly unbeatable and professional and knew her stuff. I intentionally asked her how I could give her a kudos afterward which is how I got her code.
Evelyn Aguirre
Evelyn Aguirre
11:43 20 Sep 18
This is very easy to use function!! Our employees love the mobile apps so much that they also has their initial setup. Great reports!! The report function makes my payroll day easier. Helps to organize and simplify our projects for invoicing.
Luci Hudson
Luci Hudson
07:42 22 Sep 18
Time Clock Wizard has everything I need functionally, plus the bonus of really helpful folks on the customer experience line. Their expertise goes beyond the Time Clock Wizard program. So far, the program has been perfectly meeting my needs. Completely satisfied!!
Shawn Warren
Shawn Warren
10:23 27 Sep 18
I love Time Clock Wizard! Their service department has impressed me the few times whenever I've needed to contact them -- they even incorporated a change in the interface that I had submitted and has also sent a thank you note. Time Clock Wizard is an integral part of my service business. I am really very happy using these services!!
Jessica Taylor
Jessica Taylor
06:56 28 Sep 18
I do Landscaping!! Time Clock Wizard has made me a better business owner. I can easily see how many hours into a job we are. I can easily check my teams hours and make corrections. It's nice being able to communicate to my Crew Leaders through the scheduling add-on. They like being able to have a clear sense of what the day looks like before arriving at work.
Elanora Jones
Elanora Jones
07:01 28 Sep 18
Time Clock Wizard has everything I need functionally, plus the bonus of really helpful folks on the customer experience line. Their expertise goes beyond the Time Clock Wizard program. So far, the program has been perfectly meeting my needs. Completely satisfied!!
Robert Leija
Robert Leija
11:06 04 Oct 18
I used this program at a design studio to keep track of hours per client. It was simple and easy to clock in and clock out for each client. I used this all day every day during my time at this position and wouldn't have been able to function without it. At the end of every week the company would print the reviews compiled by Time Clock Wizard and would review hours for each client and each employee.
Michael B. Bryant
Michael B. Bryant
13:53 04 Oct 18
I used this program at a design studio to keep track of hours per client. It was simple and easy to clock in and clock out for each client. I used this all day every day during my time at this position and wouldn't have been able to function without it. At the end of every week the company would print the reviews compiled by Time Clock Wizard and would review hours for each client and each employee.
Sidney Villarreal
Sidney Villarreal
06:51 10 Oct 18
Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the entire team of Time Clock Wizard was able to accommodate it, usually within a day. Amazing customer care! The Time Clock Wizard system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out.
Ronald Z. Castillo
Ronald Z. Castillo
11:53 12 Oct 18
Easy to use, great hand holding service for set up and walk through. Very high level of detail available. Love the GPS locator and check-in, knowing who is working and who isn't. Being able to do Vendor and Employees easily without there being a conflict of name types. Scheduling is pretty good, though i haven't spent much time here and I don't have a huge need for it. Had great customer service with them!!
Sean Hodgkinson
Sean Hodgkinson
11:31 15 Oct 18
Easy interface, accurate and reliable web-based data collection, good integration on phones for employees who may not have access to a terminal or kiosk for time-tracking. Support is responsive and helpful. Integration with GPS (for mobile employees on job sites or travelling) seems well-thought out.
Dominic Stewart
Dominic Stewart
08:13 18 Oct 18
I appreciate such an amazing app that saves my time that I was spending on calculating my worked hours and the payroll as well. Time clock Wizard also help to track the in and out time automatically which is suitable both for employee and employer.
Luke Anderson
Luke Anderson
11:08 16 Oct 18